Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has revised its sizing categories for female and kids' apparel without notifying every member regarding the update.
Online Platforms Backlash
Many shoppers and sellers have taken to social media stating that platform listings now display a different size category compared to what was initially listed because of the remapping.
Vinted explained the revised method more closely matches similar services.
The platform has recommended to review their products and update the measurements by hand where appropriate, resulting in member annoyance.
Size Classification Changes
Before the change, the sizes had both one number and one letter, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L used to be a 12 but now shows as UK 16-18.
Shopper Stories
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, located in Scotland, explained products she uploaded featuring size 14 markings were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Required Changes
Charlotte Lunn, located in England, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she explained.
Platform Context
The app has more than 100 million shoppers, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: previously, the platform withdrew an update regarding delivery choices following member complaints.
